Delivery policy

 

Delivery times for orders placed on the e-commerce site, lechoixdesbebes.com, are between 3 and 5 working days. Once we receive your payment, you will receive a tracking number by email.  This will allow you to follow your delivery from your personal customer account. 

 

Delivery Cost:


Home delivery with Geodis for all Candide and Tineo mattresses 60 x 120 cm and 70 x 140 cm is 6.50€.

Home delivery within 24 hours by TNT for COMBELLE products is 7€.

Home delivery within 24/48 hours with Colissimo for CANDIDE and TINEO brands (except mattresses 60 x 120 cm and 70 x 140 cm) is 6.50€.

Free Shipping as follows:


Free shipping for CANDIDE Products valued at 59€ and more (France, excluding Corsica).

Free shipping for TINEO Products valued at 59€ (France, excluding Corsica).

The shipping costs are offered for the articles of the brand Combelle (France, except Corsica).

*Each brand is separate for others in your order. If your order consists of more than one of our brands, each brand must be a minimum of 59€ for for free shipping. Otherwise, shipping charges will be applied.

Examples your order contains:

  • 1 Tinéo item of 29,99€ : 6,50€ shipping costs will be charged.
  • 1 Candide item of 39,99€ : 6,50€ shipping costs will be charged.

Order Value Total: 69,98 € plus 13€ in shipping costs.

  • 1 Tinéo item of 29,99€ : 6,50€ shipping costs will be charged.
  • 1 Candide item of 59,99€ : free shipping

Order Value Total 89,98 € with 6,50€ in shipping costs.

Home delivery :

At the time your order is confirmed, you will be notified of the shipping carrier and your order will be delivered to your home within the 48 hour period. 

Delivery to Corsica :

CANDIDE and TINEO products may be shipped to Corsica with Colissimo and Géodis (for mattresses), shipping costs are fixed at 14€ for any order.

Mattress Deliveries:


Home delivery of mattresses is only available with Geodis at a fixed rate of 6.50€. Geodis will contact customers by SMS and e-mail once an order is validated. Customers will be able to specifiy a delivery date to ensure a convenient time when someone will be home to accept the delviery.

 

Deliveries of Combelle Products :


Combelle items are shipped directly from the factory located in Aurillac. Any purchase of a COMBELLE product from lechoixdesbébés.com will be shipped through TNT at a fixed rate of 7€. Shipping is free for COMBELLE orders over 70€

Customer Service :


Customer Service is available from 9:00 am to 5:30 pm (GMT +1) to answer questions about delivery.
You may contact us directly using the contact form on the site OR directly from your account in the "Support" tab.